Background
Needly is a pioneering grocery brand based in Australia, known for its innovative approach to catering to the urgent needs of customers in specific regional areas. The company offers a unique grocery shopping experience by guaranteeing delivery within just 20 minutes of placing an order.
Challenge
Specific Goals and Objectives: Needly aimed to revolutionize the grocery shopping experience by achieving the following objectives:
1. Develop a High-Speed Delivery Platform: Create a system capable of processing and delivering grocery orders within 20 minutes.
2. Ensure User-Friendly Interface: Design an intuitive and seamless user experience for customers.
3. Manage Multiple Branches Efficiently: Implement a system for managing multiple store locations from a single platform.
4. Customized Checkout Process: Develop a customized checkout experience to enhance sales conversation.
5. ERP Integration: Integrate with existing Enterprise Resource Planning (ERP) systems to streamline operations.
6. Rest API Development for Mobile Apps: Develop robust APIs to support mobile application functionality.
7. Google Address API Integration: Implement Google Address API for accurate and efficient address handling.
8. Quick View Feature: Enable customers to quickly view product details.
9. Manage Office Timing: Provide functionality to manage store timings efficiently.
Solution
Partnering with Satyanam: Needly chose Satyanam based on their proven expertise in e-commerce solutions and positive client referrals.
Selection Criteria:
Expertise in Customized E-commerce Solutions: Their extensive experience in developing high-performance e-commerce platforms.
Cost-Effective Solutions: Offering good value for the cost, balancing quality with affordability.
Positive Client Referrals: Strong recommendations from previous clients reinforced their credibility.
Team Size: A dedicated team from Satyanam, consisting of experienced developers, project managers, and technical support staff, worked closely with Needly to deliver the project.
Scope of Work: The project scope included the following key deliverables:
1. High-Speed Delivery Platform Development: Created a robust platform to process and deliver orders within 20 minutes.
2. User-Friendly Interface: Designed an intuitive user interface to ensure a seamless shopping experience.
3. Multiple Branch Management: Implemented features to manage multiple store locations from a centralized system.
4. Customized Checkout: Developed a tailored checkout process to enhance user satisfaction.
5. ERP Integration: Integrated the platform with Needly’s existing ERP system for streamlined operations.
6. Rest API Development for Mobile Apps: Created APIs to support comprehensive mobile app functionalities.
7. Google Address API Integration: Implemented Google Address API for precise address handling and efficient delivery routing.
8. Quick View Feature: Enabled customers to quickly access product details, improving the shopping experience.
9. Office Timing Management: Developed features to manage and display store timings effectively.
Results
The collaboration with Satyanam resulted in significant achievements:
1. Delivery Efficiency: Successfully developed a platform that ensures delivery within 20 minutes, enhancing customer satisfaction and loyalty.
2. User Experience: The user-friendly interface and customized checkout process received positive feedback from customers, leading to increased engagement and repeat business.
3. Operational Efficiency: The integration with ERP systems and the ability to manage multiple branches from a single platform streamlined operations and reduced administrative overhead.
4. Mobile Application Support: The development of REST APIs facilitated the launch of a robust mobile app, further extending Needly’s reach and convenience to customers.
5. Accurate Delivery Routing: Integration with Google Address API ensured precise address handling, minimizing delivery errors and improving overall efficiency.
